Our Ref: xxx
Date: xxx
To : xxx Mideast
Oman Branch
Attention : Mr. xxx Sing
Project : xxx Building, Oman
Subject : Re-Hotel Operators Handover comments and snags for Ground, 1st, 2nd & 4th floor
Reference: a) Xxx letter xxx dated 21 January xxx
b) Xxx letter xxx dated 21 April xxx
c) Xxx letter xxx dated 22 April xxx
d) Xxx letter xxx dated 21 June xxx
Dear Sir,
We are in receipt of your letter ref: xxx dated 21 July xxx concerning the Hotel’s Operators handover comments and snags.
Kindly note that we have completely attended and closed the operators comments/snags related to our scope in level 4 Pods and we note below our comment wise response:
- Tile behind WC damaged – [Room 401]
Xxx response: This is a damage caused by others while working inside pods. As a support, Xxx has replaced the damaged tile. Refer to appendix A.
- Next to shaver socket tile damaged – [Room 401]
Xxx response: This is a damage caused by others while working inside pods. As a support, Xxx has replaced the damaged tile. Refer to appendix A.
- Shower head to be replaced – Rooms 406, 405, 411, 413, 422, 424, 435, 432, 437, 434.
Xxx response: Shower heads adjusted and issues rectified. Refer to sample photos in appendix B.
- Toilet big flush does not function – Rooms 405, 413, 419, 420, 426, 428, 433, 436
Xxx response: flush buttons adjusted and issues rectified. Refer to sample photos in appendix C.
- Toilet small flush does not function – Rooms 405, 413, 417, 419, 421, 420, 422, 424, 425, 426, 429, 430, 433, 435, 432, 437, 434, 438, 436
Xxx response: flush buttons adjusted and issues rectified. Refer to sample photos in appendix D.
- Toilet refill take too long and too loud – Rooms 405, 409, 410, 412, 419, 421, 431
Xxx response: Issue of refilling is rectified. Loudness is not related to Xxx scope.
- Shower drainage is loud – Rooms 407, 418, 422, 424, 425, 429, 431, 430, 433, 434, 438
Xxx response: This is not related to Xxx scope.
- Toilet water does not stop running in the toilet – Room 409
Xxx response: Issue rectified. Refer to appendix E.
- How do you sit on the seat in the shower, right under the taps? – Room 428
Xxx response: Pods are produced as per approved drawings only.
Furthermore, our team is checking and attending any similar issue related to our scope in levels 3, 5, & 6 Pods on site.
In conclusion, Xxx attended the snags notified to us on time without any delay.
Accordingly, Xxx are not liable for any penalties/LD if imposed by the Employer/Engineer and will not accept under any circumstances to receive any kind of deduction.
Thanks,
On behalf of Xxx LLC
xxx
Project Manager
