Pending approvals and acceptance of warranties
Our Ref: xxx
Date: xxx
To : xxx Mideast
Oman Branch
Attention : Mr. xxx Sing
Project : xxx Building, Oman
Subject : Pending approvals and acceptance of warranties
Dear Sir,
We are writing you in regards to the pending matters (other than the withholding tax and advance payment) that are still unresolved and holding us from completing our procurement and starting our production.
- Warranties:
It was clearly stated in our offer ref: xxx dated 28th March xxx that Xxxx will provide 10 years warranty for the pod structure and will pass on all manufacturers’ warranties for products and materials used within the pod construction & fit out.
This above mentioned offer was the basis of the letter of Nomination ref: xxx dated 2nd April xxx which is also part of our Subcontract Agreement.
Against the above, we have received comments on 16th & 19th July to the Material submittals ref: IPA-xxx & xxx rejecting the back to back warranties on all the finishes and requesting for 10 years warranty for the full system.
We have re shared on 19th July a copy of our warranty along with all the manufacturers’ warranties for the review and acceptance. We have following that highlighted in our Emails sent on 21st & 23rd July xxx (Attach #1) the necessity of such confirmation to complete the procurement.
As informed by you on 21st July via Email (Attach #2), the warranties are under review by the consultant. However, till date we haven’t received any confirmation/response in that regard and such delay in accepting the warranties is having direct impact on the procurement of materials and will simultaneously impact the production and delivery of pods in the future.
We urge you to resolve this matter due to its criticality and confirm your acceptance to the warranties as submitted by the manufacturers as accepted by the Employer in our offer.
- Pending Engineering:
We request you to provide the approval required for the Wall typology, vanity details and mirror details. In addition to that, the revised MEP sheets are sent today for final approval reflecting the new comments received from your team on 29th July.
We urge you to treat the above as a high priority and provide the necessary approvals for allowing us to complete the procurement and start production once the withholding tax matter is resolved and the advance payment is received by Xxxx.
Thanks,
On behalf of Xxx LLC
xxx
Project Manager